Support

Welcome to the support page for Veya, your place-curation and discovery app. Here you'll find help using the app, information about your account, privacy details, and how to contact us.

Veya is a place discovery app, part memory bank, part inspiration board. Save and organize the places you love and want to go. Share your recs with friends and discover new places from people who inspire you.

Snap a photo or video on the spot, upload from your camera roll, or import content directly from another social platform to save a place.

Sign in with your phone number. We'll send a one-time password (OTP). Or use your Google account.

Add a place by snapping a photo or taking a video in the moment, uploading from your camera roll, or importing content from another social platform. Veya organizes your saves automatically so your collections are easy to browse and share.

Organize your saved places into collections, by country, city, occasion, activity, or whatever makes sense to you. Collections can be public or kept private.

Follow friends and people whose taste you value. Their saves and collections show up in your feed, giving you a curated stream of places worth knowing about, from your own neighborhood to your bucket list destination.

When you sign up, friends can find you via contacts or invite you with a link. Your phone number is never visible on the app.

You can remove any saved place or collection at any time through the place's detail view.

Veya's core features, saving places, building collections, and discovering through your network, are free.

Any creator can monetize collections and sell them to their followers. In-app payments are handled through Apple. Web purchases may use Stripe when available. For Apple billing issues, refunds, or payment questions, contact Apple Support directly.

You must be at least 16 years old to use Veya. If local laws in your region require a higher age for app usage without parental consent, you must meet that requirement.

Veya requires an internet connection to save places, sync your collections, and load your discovery feed. Cellular or Wi-Fi data charges may apply depending on your provider.

We hope Veya inspires you to get out and explore. You are solely responsible for your safety when visiting any location.

We recommend:

• Using good judgment, especially when visiting unfamiliar places
• Letting someone you trust know when heading somewhere new or remote
• Leaving any situation where you feel unsafe

Veya does not verify the accuracy of user-submitted place information. Always confirm details before visiting.

Veya may use AI to assist with features such as place categorization, recommendations, and content organization. Your input may be processed by third-party AI providers to generate these outputs.

AI outputs are for informational purposes only.

What we store:

• Account information (phone number and/or Google log-in, profile)
• Places you save and collections you create
• Content you upload (photos, videos)
• Usage data for app improvement

What we don't do:

• Sell your personal data
• Share your personal information with third parties for marketing
• Use your content beyond providing the Veya service

Your control:

• Delete your account anytime through Settings
• Make your content public or private at any time

For complete details, see our Privacy Policy.

If you encounter inappropriate content, abusive behavior, or technical issues:

• Use the in-app report feature on any place, profile, or collection
• Email us at hello@joinveya.app

We reserve the right to remove content and suspend accounts that violate our Terms of Service. We cooperate with law enforcement when required by law.

We love hearing from you. If you send us feedback or suggestions, you agree that we can use them to improve Veya, but your saved content and collections always stay yours.

Company: Veya App LLC

Address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States

Jurisdiction: Delaware, United States

Terms of Service: Governed by Delaware law. By using Veya, you agree to our Terms of Service.

View full Privacy Policy.

We're here if you need us.

Email: hello@joinveya.app

Copyright © 2026 Veya. Operated by Veya App LLC